Privacy Policy

1. Introduction

At Bayleaf Beam, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bayleafbeam.co.uk, engage with our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

This policy is compliant with the General Data Protection Regulation (GDPR) and other relevant data protection laws in the UK.

2. Information We Collect

Personal Data:

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. This may include:

• Name, address, email address, phone number
• Payment information (handled securely by third-party processors)
• Details about your interior design preferences and project requirements
• Communication preferences
• Any other information you choose to provide to us

Non-Personal Data:

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process transactions and deliver products/services you have requested.
• Manage your account and respond to your inquiries.
• Send you marketing and promotional communications (if you opt-in).
• Improve our website, products, and services.
• Personalize your experience on our site.
• Request feedback and contact you about your use of our site.
• Administer contests, promotions, and surveys.
• Enforce our terms, conditions, and policies.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights:

If we believe the release of information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers:

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers will only have access to the personal data necessary to perform their respective functions and are contractually bound to process the data only on our behalf and in compliance with GDPR.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers' database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

6. Your Data Protection Rights

In accordance with GDPR, you have the following rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. For more information on how we use cookies, please see our Cookie Policy.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

9. Updates to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Last Updated" date below. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Last Updated: October 26, 2023